SOCIAL CHANNELS: The Power of Messaging in Customer Service -

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SOCIAL CHANNELS: The Power of Messaging in Customer Service

A message can be so much more than just a medium of communication, for example, to help consumers with their problems messaging can be used to guide them. In the app, support is also possible with the help of message. Messaging is now very popular in many industries such as travel, hospitality, food delivery, transport, and online product delivery.

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