CM Group and Cheetah Digital Merge to define the next era of customer-centric marketing

CM Group, a portfolio of martech companies focused on multi-channel digital marketing, announced the merger with Cheetah Digital under the name CM Group. The merger expands the ability of CM Group and Cheetah Digital to provide innovative email, omnichannel, personalization, and loyalty solutions. The new company will feature a wide range of technologies identified in the 2021 Gartner Magic Quadrant for Multichannel Marketing Hubs, which orchestrate customer communications with customer segments across multiple channels.

After the merger, the company plans significant investments in its portfolio to bring new products to the base of more than 70,000 active customers. As marketers increasingly seek multi-channel and omnichannel technology solutions to meet the expectations of modern customers, the CM Group will expand its primary focus from email marketing to general customer engagement and empower marketers to acquire, link, and engage main channels. Cheetah Digital’s Customer Engagement Suite solutions, including a platform for experience, personalization, loyalty, and engagement, will help to further accelerate the pace of innovation in CM Group’s existing products, enabling customer organizations of all sizes to meet the needs of satisfying the set of modern consumers.

“The home model of each CM Group merchant is a unique approach to our industry and broader market technology. This merger allows us to bring tremendous innovation to CM Group portfolio clients through a wide variety Cheetah’s innovation engine will evolve these solutions beyond email to create new opportunities for our customers,” said Peter McCormick, CEO of Cheetah Digital.

About Cheetah Digital

Cheetah Digital is a provider of multi-channel customer engagement solutions for modern marketing. The Cheetah Digital Customer Engagement Suite empowers marketers to create personalized experiences, cross-channel messaging, and retention strategies, supported by an engagement data platform that can adapt to the changing needs of today’s consumers. Many of the world’s top brands, including Hilton, Neiman Marcus, Walgreens, and Williams-Sonoma, rely on Cheetah Digital to help them generate revenue, build lasting customer relationships, and uniquely share value across their entire lifecycle of the product. Delivered.

About CM Group

CM Group is a family of global marketing technology brands including Campaign Monitor, Emma, ​​​​Vuture, Delivra, Liveclicker, Sailthru, and Selling. Bringing together these leading brands, the CM Group offers a variety of world-class solutions that can be used by marketers at all levels. Headquartered in Nashville, TN, CM Group has US offices in Indianapolis, Los Angeles, New York, Pittsburgh, and San Francisco and global offices in Australia, Belgium, UK, New Zealand, France, and Uruguay.

About Insight partner

Insight Partners is a leading global private equity and venture capital firm investing in high-growth ScaleUp software and technology companies, driving transformative change in its industry. Founded in 1995, Insight Partners has invested in more than 400 companies worldwide and raised more than $30 billion in equity commitments through various funds. Insight’s mission is to obtain, fund, and partner with visionary executives, providing them with hands-on software experience for long-term success. In people and across the portfolio, Insight cultivates a culture based on the belief that ScaleUp’s business and growth create opportunities for everyone.

About Vector capital

Vector Capital is a leading San Francisco-based global private equity firm focused on transforming technology investments and technology-enabled companies. Founded in 1997, Vector oversees approximately $4 billion in capital in its private equity and lending strategies from a variety of investors, including grants from universities, foundations, and financial institutions.