Sun, 02 – Thu, 13 May 2021
“The Masterclass course on Customer Service and Public Relations”
Our master class combines the disciplines of advanced customer service management and PR / communication in a modern and powerful program to allow you to take advantage of this great opportunity. In an interactive and fast schedule, you will work closely with other delegates to develop your relationship skills and strategies and develop a planned approach to dealing with the new consumer. You will learn how to build lasting relationships and mutual respect with your customers while discovering, satisfying, building respect, and staying true to their needs.